About LEC
Living Earth Crafts - The Choice of World Class Spas
Living Earth Crafts is the world’s most recognized manufacturer of spa furniture. Since 1973 LEC has led the way in true product innovation by marrying sustainable manufacturing, comfort, function, and style. LEC combines bespoke finishes with practical features for the therapist and unsurpassed comfort for the guests. As a result, LEC has won Innovate, Favorite Treatment Table & Nailcare Furniture Manufacturer, and Customer Support Awards since 2010.
Sustainability Statement
Respect for Nature
Since 1973, Living Earth Crafts has done its best to respect our beautiful world, using environmentally friendly materials and processes. Environmental integrity is at the core of our company philosophy. LEC recycles, minimizes waste, and builds their tables to last so they won’t appear in landfills. They promise never to compromise on materials to save a dollar but to make their treatment tables the best they can, with the same care and love that customers expect from the brand.
Renewable, Managed Forest Hardwoods
As an eco-conscious woodworking company, LEC depends solely upon farmed and renewable wood sources from managed forests and is careful not to strip our lands of their valuable resources. LEC commits to using no rainforest hardwoods nor wood from old-growth forests and continues to recycle intensively throughout their factory and office – while using optimized equipment to minimize the drop wood needed for manufacturing.
Zero Carbon Footprint
LEC completely offsets its carbon footprint with a generous sponsorship of tree planting initiatives of Sustainable Harvest® and Trees for the Future®. They are also a Gold level sponsor of The Green Spa Network®, our industry’s only sustainability non-profit.
Earth-Friendly Materials and Processes
LEC uses only managed forest hardwoods in productionA CNC-optimized wood mill minimizes scrap
LEC recycles 100% of our scrap wood and sawdust
Only water-based lacquers and glues are used in production
LEC features luxurious 100% PU Natursoft® and UltraLeather® fabrics. (PVC-free)
LEC uses only CFC-free cushioning systems in our products
LEC equipment packaging is made with biodegradable wood and cardboard
Sustainable Factory and Office Environment
LEC exceeds Cal OSHA safety and emissions standards, among the toughest in the world.LEC's new factory features energy-efficient lighting and HVAC
LEC has a 12-station subsidized electric vehicle charging program
LEC recycle inner office paper and plastic waste
Warranty & Returns
Absolute Satisfaction
All Living Earth Crafts (LEC) products are built with the utmost care. If you are not completely satisfied with your LEC product and would like to return it, please get in touch with your Sales Representative within 30 days of receipt for a Return Authorization (RA) number. Customers are responsible for return shipping costs and a 20% restocking fee. All returned items must be in new condition, in the original packaging with the original purchase receipt. LEC will not accept a returned package without an RA number. Products returned to the factory damaged are the responsibility of the sender. Custom tables and accessories do not qualify for our 30-day return policy but are otherwise warranted, as noted below.
Lifetime Limited Warranty
Living Earth Crafts (LEC) offers a worldwide industry-best warranty on all tables and accessories. LEC guarantees their table frames against defects in material and workmanship for as long as the original purchaser owns the table, or five years after the model is discontinued. Foam and upholstery covering are warranted for three years. LEC also offers an industry-best warranty of two years on all Pedicure units, including its foam and upholstery. Hydraulic systems, motors, controls, and actuators are warranted for two years, including parts and labor. LEC’s warranty service for stationary tables is offered on-site, where feasible. Accessories and options are warranted for one year unless otherwise noted.
LEC may repair or replace defective components at our discretion. For factory repairs on portables, the customer is responsible for shipping costs associated with returning the product to the factory. LEC will return the warranted product, standard shipping pre-paid, to customers in the continental US. International customers are responsible for any applicable duties and taxes, as well as all shipping charges inbound and outbound. Normal wear and tear, costs associated with maintenance procedures, and damage caused by accident, misuse, improper maintenance, harsh operating environments, or neglect (which includes tears in the upholstery and damage caused by harsh chemical-based cleaners) are not covered under this warranty. Unless otherwise stated, all warranties are limited to repair or replacement at LEC’s discretion.
To Obtain Warranty Service
Please get in touch with MTN at 888-515-0444 or email us at hello@massagetablesnow.com. Please have proof of purchase and the product serial number readily available to ensure expedited service.
Insured Delivery
Your Living Earth Crafts table and accessories are carefully inspected, packaged in protective materials, and insured against damage during shipment. To ensure full coverage, please inspect all tables for freight damage at the time of delivery. If you notice any damage to the exterior of the box and/or the product itself, be sure to note all damages prior to signing the shipping/delivery paperwork, and notify LEC immediately.