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Comfort Soul Warranty

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About Comfort Soul

Comfort Soul is an industry leader in creating medical-grade treatment furniture and accessories using only the highest-quality materials. The Comfort Soul team of product developers includes physicians, nurses, and design engineers who are passionate about finding new ways to elevate the comfort and results you deliver for your clients. When you invest in a Comfort Soul product, you invest in the image and longevity of your treatment practice.  

Comfort Soul products are affordable and will arrive in one piece and in pristine condition. Comfort Soul's global network of shipping lines and offices work to ensure the safe and prompt delivery of all orders.  

Lifetime Limited Warranty  

Lifetime limited warranty is offered to the original owner:  

  1. Table frames are guaranteed against defects in material and workmanship for as long as the original purchaser owns the table, or five years after the model is discontinued.  
  2. Foam and upholstery covering are warranted for three years.  
  3. Hydraulic systems, motors, controls, and actuators are warranted for two years; contact customer service with the product model number for replacement parts.  
  4. Accessories are warranted for one year unless otherwise noted.  

Comfort Soul may repair or replace defective components at our discretion. For factory returns and repairs, customers are responsible for shipping costs. Comfort Soul will return a warranted product with pre-paid standard shipping to customers in the continental US. International customers are responsible for any applicable duties and taxes, as well as all shipping charges inbound and outbound. Normal wear and tear, costs associated with maintenance procedures, and damage caused by accident, misuse, improper maintenance, harsh operating environments, or neglect (which includes tears in the upholstery and damage caused by harsh chemical-based cleaners) are not covered under warranty.  

Shipment 

All Comfort Soul tables and accessories are carefully inspected, packaged, and insured against shipment damage. Please inspect all tables for freight damage at the time of delivery. If you notice any damage to the exterior of the box and/or the product itself, be sure to note all damages (taking photos when available) prior to signing for the delivery, and notify us immediately. 

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